Domestic airlines

 

aerolineas_img_aeromar

AEROMAR  TAO

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Counters

Location: Terminal 2, Bay L-3, counters 01 to 08.

Numbers: 2598-7200, 01 and 02

Schedule: 05:00 – 21:00 hours, Monday to Sunday.

Sales and reservations

Calling from Mexico: 01-800-AEROMAR (2376627)

Mexico City: 01-(55)-5133-1111

Baggage claim

Location: Terminal 2 (in front of the arriving carousels, next to Aeroméxico)

Phone numbers: 2598-7211 or 12

Schedule: Monday to Sunday, 05:00 to 21:00 hours.

Customer service

Location: Aeropuerto Internacional Benito Juárez, Mexico City, Terminal 2,

Schedule: Monday to Friday, 09:00 to 18:00 hours.

Ms. Patricia Rosas (phone) 5133-1107 ext. 347

Fax: 2235-8896

VIP lounges

Salón Diamante in Terminal 2, Bay L3, next to the Aeroméxico Salón Premier.


aerolineas_img_aeromexico

AEROMEXICO AMX

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Counters

Location: Terminal 2, Bay L-3.

Counters 17 to 22 for purchasing tickets and changing flights.

Counters 23 to 42 for checking in.

Bay L-2, counters 45 to 66 and automatic machines for check-in.

Schedule: Monday to Sunday, 24 hours.

Sales and reservations

Location: Terminal 2, Bay L-3

Phone numbers: 5133-4010 and 9132-6006

Reforma No.445, Planta Baja, torre B, Col. Juárez, C.P. 06500

Phone numbers: 5133-4000 or 5133-4010, 24-hour service.

Schedule: Monday to Sunday, 04:30 to 22:30 hours.

Baggage claim

Location: In front of international arrivals from Central and South America

Phone number: 9132-6066

Schedule: Monday to Sunday, 09:00 to 24:00 hours.

Customer service

Location: Reforma No.445, Piso 8, torre B, Col. Juárez, C.P. 06500

Phone number:: 5133-4000 ext. 4050, toll-free: 01-800-021-4000

Schedule: Monday to Sunday, 09:00 to 18:30 hours.

VIP Lounges

Location: Domestic VIP Loung: in the area of domestic flights, boarding areas.

International VIP Lounge: in the international waiting area.

Phone numbers: 9132-6020 and 9132-6021

Schedule: Monday to Sunday, 24 hours.

Offices

Location: Terminal 2. Bay L-2, 1st floor, office 7, C.P. 15620

Phone numbers: 9132-6000 ext. 6003 Fax: 9132 – 6050

Schedule: Monday Friday, 09:00 to 18:00 hours.

Parcel Service

Location: Av. Texcoco S/N casi esquina con Tahel, Col. Peñón de los Baños, C.P. 15620

Phone numbers: 5133-0203,

Customer service: 5133-0237.

Schedule: Monday to Sunday, 24 hours.

Phone service: Monday to Sunday, 08:00 to 19:00 hours.


aerolineas_img_aeromexicoConect

AEROMEXICO CONNECT SLI

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Counters

Aeropuerto Internacional Benito Juárez, Ciudad de México, Terminal 2

Location: Bay L-3, counters 17 to 22, for purchasing tickets and changing flights.  Counters 23 to 42 for checking in.

Bay L-2, counters 45 to 66 and automatic machines for checking in.

Sales and reservations

Location: Terminal 2, Bay L-3, phone numbers: 5133-4010 and 9132-6006, Schedule: Monday to Sunday, 04:30 to 22:30 hours.

Location: Reforma No.445, planta baja, torre B, Col. Juárez, C.P. 06500 Teléfonos: 5133-4000 or 5133-4010, 24-hour service

Baggage claim

In front of international arrivals from Central and South America.

Phone number:: 9132.6066

Schedule: Monday to Sunday, 09:00 to 24:00 hours.

Customer service

Reforma No.445, piso 8, torre B, Col. Juárez, C.P. 06500

Phone number:: 5133-4000 ext. 4050, toll-free: 01-800-021-4000

Schedule: Monday to Sunday, 09:00 to 18:30 hours.

Domestic VIP Lounge

In the domestic flights area, boarding gates

Offices

Terminal 2. Bahía L-2, 1er. piso, oficina 7, C.P. 15620

Phone number:: 9132-6000 ext. 6003 Fax: 9132 – 6050

Schedule: Monday Friday, 09:00 to 18:00 hours.


aerolineas_img_interjet

INTERJET AIJ

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Counters

Location: Terminal 1, domestic flights, gate D, between entrances 3 and 4.

Check-in counters 01 to 26 and 28 to 30.

Ticket sales counters 27, 31 and 32.

International flights: Gate F2

Check-in counters 11 to 18.

Ticket sales counter 19.

Phone number:: 2599-0063

Schedule: Monday to Sunday, 06:00 to 21:00 hours.

Sales and reservations

Phone numbers: From Mexico City :  1102-5555

From Mexico (toll-free): 01800 01 12345

From the U.S. (toll-free): 1-866-2859525

Schedule: 7:00 to 23:00 hours

Customer service

Phone: From Mexico City, 1102-5511, schedule: 09:00 to 18:00 hours.

From Mexico: 01800 322 5050, 24 hours.


aerolineas_img_magnicharters

MAGNICHARTERS GMT

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Counters

Location: Terminal 1. Gate D, entrance 5, counters 01 to 10.

Phone numbers: 2599-0137 / 2599-0138

Schedule: Monday to Sunday, 06:00 to 20:00 hours.

Sales and reservations

Location: Counter No. 7 of Magnicharters

Phone numbers: 5141-1351 / 2599-0137

Schedule: Monday to Friday, 09:00 to 16:30 hours, Saturday, 09:00 to 13:30 hours.

Baggage claim

Location: Magnicharters counter, Mr.  Samuel López

Phone number:: 5786-9212

Schedule: 11:00 to 20:00 hours

Customer service

Location: Aeropuerto Internacional de la Ciudad de México, Terminal 1. Gate D, entrance 5, counters 1 to 10.

Phone numbers: 2599-0137 / 2599-0138

Schedule: Monday to Sunday, 06:00 to 20:00 hours.


aerolineas_img_vivaaerobus

VIVAAEROBUS.COM VIV

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Counters

Location: Terminal 1, gate D1.

Phone numbers: 2599-1246

Schedule: Monday to Sunday, 07:00 to 23:00 hours.

Sales and reservations

Ticket sales only at counters; schedules: 09:00 to 20:00 hours

Location: Gate D1, Terminal 1.

Schedule: Monday to Sunday, 10:00 to 23:00 hours.

Phone numbers: 4777-5050, schedule: 09:00 to 20:00 hours

Baggage claim

Location: Local A-98,

Phone numbers: 2599-1246

Schedule: Monday to Sunday, 07:00 to 23:00 hours.

Customer service

Phone number:: 0181 82 150 150 and 4777-5050, Monday to Friday, 09:00 to 20:00 hours, Saturday 9:00 to 18:00 hours and Sunday 9:00 to 17:00 hours.

Offices

Location: Terminal 1. Local A-100,

Phone numbers: 2599-1246, Monday to Sunday

Schedule: 19:00 to 23:00 hrs.


aerolineas_img_volaris

VOLARIS VOI

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Counters

Location: Terminal 1. Domestic flights:  Gate D1, entrances 5 and 6

Terminal 1. International flights:  Gate F3, counters 353 to 358

Phone numbers: (55)5786-8668 and 66, ext. 3701 and 3707

Schedule: 04:00 to 21:00 hours, Monday to Sunday

Sales and reservations

Location: Gate D1, entrance 6, local A-159, from 04:00 to 22:00 hours.

Phone numbers: 1102-8000 and 01 800 122 8000, 24 hours, Monday to Sunday

Customer Service: www.volaris.mx

Baggage claim

Location: Terminal 1. Gate A1, entrance 1.

Phone number:: 2599-0059

Schedule: 24 hours, Monday to Sunday

Customer service

www.volaris.com.mx

Phone number:: 01 800 122 8000 and 1102-8000

Schedule: 24 hours, Monday to Sunday

Offices

Location: Gate D1, Terminal 1

Phone number:: (55)5786-8668

Schedule: Monday to Friday, 04:00 to 14:00 hours.

Parcel Service

Cargo: (0155)5663-0512 and 13

cargo@volaris.com.mx

Revised/Last Update: October 10, 2013 5:22 am