Emergencies

Emergency numbers at the AICM

Area / DepartmentPhone
Operations Control Center5571-3214, 5762-2202 and 2482-2424 Ext. 2515, 2269 and 2286
AICM Firefighters2482-2424 and 2482-2400 Ext. 2209
Security5571-0497 and 2482-2424 Ext. 2407
Medical service5571-3084 and 2482-2424 Ext. 2243

Emergency numbers in Mexico City

Area / DepartmentPhone
Firefighters, ambulances and patrol cars 060
Cruz Roja065
Judicial Police5625-8646
Federal Police5625-8646
Patrol rescue squad for tourists5558-5100 and 5250-5100
LOCATEL (information hotline)5658-1111

Other phone numbers of interest

Area / DepartmentNumber / prefix
Operadora Nacional (National Operator)020
Operadora Internacional (International Operator) 090
Long-Distance 01
Long-distance person-to-person02
International person-to-person 090
Person-to-person calls to the U.S. and Canada09+1
Alarm Service031
Exact Time 030
Report Non-Functioning Phones 050
Information on numbers not included in the directory and changed numbers 040
Calls to the U.S. and Canada 00+1
International calls0

Emergency medical service

This service works jointly with different airport departments. The place has 3 medical service teams and all the equipment needed to provide aid to passengers, visitors and employees of the airport, as well as ambulances to take people to different hospitals in the city.  The on-duty physician and nurse are in charge of receiving requests and providing care.

  •  At Terminal 1, you can find the service here: Domestic area,  Gate “B”. You can contact them by calling: 2482-2424, Ext. 2243 and 5571-3084. Schedule: 24 hours a day, 365 days a year.
  • At Terminal 2, the service is located at the domestic area near position 75.  Phone: 2598-7000 Ext. 7007 and 7008. Service is available 24 hours a day, 365 days a year.
  • In the international area, the service is located at Terminal 1, in the final boarding area near position 25 (access by gate G).  Phone: 2482-2424, Ext. 2535 and service is offered from 07:00 to 22:30 hrs. Check flight arrival and departure times displayed on monitors located throughout the terminal building.

Revised/Last Update: September 24, 2013 9:13 pm