Contact us

For the Benito Juárez Mexico City International Airport, your comments, suggestions and recommendations are important. Please get in contact with us by calling the following numbers:

Switchboard2482-2424 and 2482-2400
Undermanagement of Customer Service and Information2482-2400 ext. 2260 and
Public Relations2482-2400 ext. 2345 and

  • Electronic invoicing

If you want more information, you can contact us:

Terminal 1 National

Terminal 2


Tel.: 2482-2213


  • Address

Av.Capitán Carlos León s/n, Colonia Peñón de los baños, C.P. 15620, Delegación Venustiano Carranza, Ciudad de México.

  • Support and Information at the AICM

Phones: 24822424 and 24822400

Ext. 2260 and 2358

  • Órgano Interno de Control en el AICM

Office 94 of the Mezzanine of the Aeropuerto Internacional de la ciudad de México, at Terminal 1, phones:  24822435, 24822475 and 24822511.

  • Emails Adds-Add-link-icon2

  • Secretaría de la Función Pública

Av. Insurgentes Sur 1735, Col. Guadalupe Inn.

Delegación Álvaro Obregón, C.P. 01020, Ciudad de México.

Switchboard: 20003000

Website: Adds-Add-link-icon2

  • Public support system line 

Directly to Module 3 of the Citizen Contact Area of the Secretaría de la Función Pública, located at Av.  Insurgentes Sur No. 1735, P.B. Colonia Guadalupe Inn, Delegación Álvaro Obregón, C.P. 01020, Ciudad de México; webside of Sistema Integral de Quejas y Denuncias Ciudadanas (SIDEC); mailing address (Clerk’s Office) is the same as above, or by calling 20003000, extensions 1012, 1412 and 2164.

Revised/Last Update: July 23, 2019 10:21 am